Moving The Needle 2015 Real-Time Record
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Keynote Panel: Discussion I
Using Data to Improve Student Success
Presenter: Dr. Mark Milliron, Civitas Learning
• Dr. Bill Law, President St. Petersburg College
• Dr. Paul Dosal, Vice Provost for Student Success, University of South Florida
• Laura Mercer, Director of Research, Analytics, and Reporting, Sinclair Community College
Keynote Panel: Discussion II
Guided Pathways and Student Success
Presenter: Dr. Davis Jenkins, Community College Research Center
• Dr. Joyce Walsh-Portillo, Associate VP of Academic Affairs, Broward College
• Wendi Dew, Assistant VP Teaching and Learning, Valencia Community College
• Sabrina Crawford, Executive Director of Institutional Research and Effectiveness,
St. Petersburg College
Action Research: Expanding Research Capacity and Implementing Meaningful Change
Presenter: Ms. Bonnie Quinn, Ms. Deborah Josey Burks, Central Georgia Technical College
Central Georgia Technical College (CGTC) found that students had low success rates
in gateway courses at the College. An initial study of course success rates in gateway
courses identified the highest enrollment gateway course at the College as a primary
culprit in hindering students’ academic success. The Introduction to Computers
course was required for all diploma and associate degree majors, but improving the
course success rate posed significant challenges for a mid-sized technical college
with a nontraditional student body. Hear how CGTC implemented action research
as a participatory process on the premise that change can occur if those college
personnel affected are involved in the process, which brings about the change.
The presenters will show how action research can be used to impart improvement
strategies in any context. This session is intended for institutions interested in
expanding institutional research capacity while implementing a collaborative
approach to improving student outcomes.
Using National Student Clearinghouse Data for Student Success
Presenters: Dr. Wei Song & Ms. Erika Fenik
Achieving the Dream & Lorain County Community College
Achieving the Dream (ATD) is an education reform network of over 200
community colleges dedicated to data informed student-centered model of
institutional improvement. After exploring student success outcomes adopted
by major national initiatives and various states, recently ATD has migrated
from a 10-year-old in house student database to a data collection and reporting
agreement with the National Student Clearinghouse (NSC), a nonprofit
organization housing enrollment and degree information on 98 percent of
students in higher education. With this change ATD will be able to better report
and benchmark student success outcomes that are more meaningful to network
colleges. An ATD institution, Lorain County Community College, will demonstrate
how they use NSC data for student success. This includes national reporting,
state reporting, and institution customized applications such as student success
dashboard and university partnership decisions.
ETS: Noncognitive Factors and Student Success: Research and
Presenters: Ann-Marie Stephenson, ETS
Will Miller Executive Director of Institutional Analytics, Effectiveness,
and Planning, Flagler College
As institutions of higher education have increasingly pushed – and been pushed
– to focus on student retention, persistence, and completion, we officially have
shifted from an era of student access to one of student success. In this new
paradigm of higher education, we see more institutions focusing not on who gets in
and who doesn’t, but how we can help each student who enrolls. In order to achieve institutional and national goals of improved success and completion, colleges and universities require a different understanding of what determines success – one that focuses on skills and behavior rather than background and demographics. In doing so, institutions will be better suited to not only understand who is likely to succeed, but why, and most importantly how they
can improve success for all students. This presentation will integrate the research perspective and institutional perspectives, discussing the factors that determine success, the tools and approaches to improving success for each student, regardless of their entering knowledge, skills, behaviors, or characteristics.
Comparing Your College’s Student Success Measures to Peers
Presenter: Dr. Lou Guthrie, Johnson County Community College
Learn how to use over 10 years of NCCBP data on graduation rates, transfer
rates, retention, persistence and other student success measures. This session
will demonstrate and give tips on using the National Community College
Benchmark Project reports to compare your college’s student success measures
to peers and national results. Learn where you need to improve and which
colleges are top performers. We will teach you how to use trend analysis, scatter
plots, and custom in-depth reports to learn more about student success.
Microsoft: How Data Science and Analytics is Transforming
Presenter: Richard Young, Sr. Solutions Architect and Dr. Ginno Kelley, Director of Teaching and Learning, Microsoft Worldwide Education
Using analytics and insight to facilitate digital transformation in education –
experiences and learnings from the field. Microsoft has started a great journey
in education on how analytics and machine learning can help us gain insights into
instruction, access, and equity. Throughout the last two years, we have gathered a
collection of proof-of-concepts, references, case studies and demos to help educators
better envision how these tools can be used to create better learning environments
for K12, higher education, and Ministries of Education. In this session, we will discuss
our experiences and learnings by showcasing examples from several education
Investigating Florida’s Developmental Education Reform:
The Likelihood of Course Enrollment and Completion
Presenter: Dr. Toby Park, Dr. Chenoa Woods, Dr. Shouping Hu, Dr. David Tandberg, & Dr. Tamara Bertrand Jones, Center for Post secondary Success at Florida State University.
In this session, we explore the likelihood of student enrollment and completion of
developmental and gateway courses before and after implementation of Florida
Senate Bill 1720 that drastically altered how developmental education is to be
offered and for whom it is required. Using data from the Florida Education Data
Warehouse, we’ll present predicted probabilities of enrollment and completion
after controlling for a number of student background characteristics and precollege
academic preparation. We will also present the likelihood of success for students of
different backgrounds and demonstrate ways these data could be used for academic
advising and course placement.
Data Validation: Best Practices for Continuous Improvement
Presenter: Dr. Deborah Posner, Broward College
With the high value placed upon data to drive institutional decision-making, it is
critical that a formalized process be in place for ensuring the validity and reliability
of that data. This process is commonly referred to as data validation, and is a
key part of the comprehensive, ongoing quality assurance effort. The presenter
will share the data validation model which was successfully implemented at her
institution, from creating a system of error checks, to establishing feedback loops
and a clear sign-off and approval process. Participants will also get hands-on
practice applying basic data validation skills on some fun examples and engage
in an interactive discussion around analyzing them.The benefits of establishing
an effective data validation process at your institution includes more accurate
reporting, system optimization, overall operational efficiency, strategic planning
and assessment based on reliable information, and demonstrating institutionwide
commitment to continuous improvement.
Pearson: Now What? Suggestions for Putting Data to Good Use
Presenter: Dave Small and Chanda Fortuna, Pearson
Student success, retention, and persistence are important issues that impact
institutions everywhere. Many services, products, and technologies have been
suggested as solutions to keep students in our classes, programs, and schools.
Many of these are billed as the solution, the silver bullet to move the needle.
However, many of these solutions are implemented or reviewed in a vacuum,
separate of each other or without data to support both the implementation
and expected outcomes. Often is the case that these inputs do not fit together
holistically in a way that supports a student’s experience from admit to alumni.
During our time together, we will walk through this lifecycle, discussing how data,
both large and small, is the wrapper around services, technology, and content.
We will share what we have learned through evidence-based and user-tested
methods, and we will invite you to share your own experiences as well. Each of
you will have a different puzzle that you need to put together based on these
shared pieces. Putting each piece in the right place to support your institution’s
goals around placement, retention, persistence, and employability are directly
tied to your infrastructure–including the technology, the strategies, the people,
and the products expected to affect a change.
Improving the College Experience through a Data-Informed Values Based Culture
Presenter: Dr. Jesse Coraggio, Dr. Tonjua Williams, and Kellie Ziemek,
St. Petersburg College
With a strong focus on institutional values and use of ‘real-time’ data, SPC has
transformed its organizational culture over the last five years. Student success
data is now regularly available at all levels of the organization with employees
demonstrating an eagerness for data transparency, collaboration, and sharedownership
of student success initiatives. This transformation begins with three
guiding principles and the development of the College Experience, five high-impact
practices that collectively put a singular focus on student success. The three
guiding principles include 1) help students finish what they start; 2) engage and
train staff at all levels to support students in class and 3) produce graduates whose
lives are changed by earning a degree or certificate. SPC has gained recognition as
a state and national leader in the collection, analysis, and use of student data, but
more so for its ability to break down organizational silos where every employee is
data-savvy and vested in the improvement of student success.
Streamlining Assessment: The Power of an Integrated
Presenter: Dr. Joseph van Gaalen, Florida SouthWestern State College
One of the most common problems associated with academic assessment,
specifically course-level and general education level assessment, is what is often
termed ‘closing the loop’. The process of closing the loop, the driving of instruction
through informing faculty, can often be hindered by the time it takes for data
analysis to be completed. To streamline assessment, we have employed a tiered
approach using both software and functionality typical of a state college as well as
additional tools that may require integration with other college departments (e.g.
math and/or sciences).
Establishing Personal Connection for First Year Students
Presenter: Dr. Christina Hardin and Dr. Karen Reilly, Valencia College
Participants will engage in active discussion about the design of a large-scale
Quality Enhancement Plan (QEP), first year implementation, assessment findings,
and resulting changes to the QEP: New Student Experience program. Session
highlights include a focused Q&A about lessons learned, the design of a brand new
faculty/advisor model, data collection and assessment work, the need for widescale
college collaboration, and the integration of co-curricular activities into a
first year experience course.
Responding to Data Disasters by Increasing Responsibility
Presenter: Will Miller, Flagler College
Despite the best efforts of a campus, the potential always exists for data to be
manipulated and/or misreported. However, the actions of an institution in the
wake of discovering such problems can have a greater influence on reputation and
functioning than the original misreporting. In this presentation, we will investigate
practices to help prevent data manipulation and, then, walk through how to
navigate the waters in the aftermath of discovering data errors at your institution.
Focus will be placed on increasing transparency and responsibility amongst data
stakeholders on campus.
Smart Start Finish Strong:
A Model for Implementing Guided Pathways
Presenter: Mark Strickland, Sabrina Crawford, Joseph Leopold,
St. Petersburg College
Under the intense glare of a national spotlight, community colleges are struggling
to find their footing with efforts to improve low completion rates. This workshop
will tackle how St. Petersburg College (SPC) used Guided Pathways, a proven
reform effort, to boost completion rates and engagement through the connection
of educational programs and robust student supports. St. Petersburg College’s
guided pathways initiative was born in 2011, when the college began working on
two separate initiatives: a five-pronged, student College Experience initiative
and a redesign on how SPC delivers its curriculum to its students. In 2015, the
framework has greatly evolved into an intentional series of wrap-around student
support services that begin when a student walks through the door, provides a
direct path through their degree program of choice, and doesn’t end until they walk
across the stage at graduation. We call this Smart Start Finish Strong, a Guided
Pathway for Student Success.
Starting from Scratch: The Journey of a College that Needed a
Clean Slate to Collect Accurate Data and Improve the Processes
of Student Onboarding
Presenter: Dr. Chris Holland, VP of Student Affairs, Florida State College at Jacksonville, Trimeka Benjamin, President of Swim Digital Group
Ever want to just wipe the slate clean and start all over again with your
onboarding process? Well, before you do, you need to hear the pros and cons.
As of July 1, 2015, Florida State College at Jacksonville completely overhauled
their Student Services Department. The staff, the processes, and the approach
to allocating resources completely changed. This session explores the successes
and lessons learned as FSCJ changed their data culture as it pertains to the
student onboarding process.
Nuventive: Performance Management Solutions:
Goal Achievement by Uniting Data with Planning and
Presenter: Dave Choban, Director of Professional Services, and
Stacey Angelo, Solutions Specialist, Nuventive
We will perform a live demonstration of the software illustrating various
sources of data (ERP, LMS, BI, Predictive Analytics, Public Databases, State
Chancellor Offices, Course Evaluations, etc.) combined with everyday planning
processes in an action-context tied to meaningful outcomes. You will see how
technology can truly deliver on the promise of data-driven decision making at
every level of the institution.
Who’s Driving the Data?
Using New Dashboards to Improve Student Success
Presenter: Joseph Leopold, St. Petersburg College, and Kirk Benningfield, Pearson
Efficacy begins with the collection of data about student performance that can
then be applied to instructional decision-making. New dashboards available in the
Pearson MyLab and Smarthinking products provide in the moment information
about student performance that can be translated into effective implementation
strategies. In this session, a review of the data available in these dashboards will
be combined with a discussion of the ways in which this data can be applied to
strategies for student success. Available data includes timing and topic of tutoring
sessions using Smarthinking as well as information about success and resource
utilization within the MyLab products.
Institutionalizing Online Learning: A Historical Look at the
Organization Strategies of Mainstreaming Penn State’s World
Presenter: Maeghen L. MacDonald, Dr. Renata S. Engel, Pennsylvania State University
Penn State University introduced the World Campus for its first semester in spring
of 1998 with 44 students and five programs – now serving over 15,000 students.
The creation of World Campus is one of the most successful examples of academic
entrepreneurism in higher education and lends itself to an ideal case study. While
the history is long, key elements and characteristics from three particular stages
(early, established, and growth) will be explored. The presentation will outline the
steps that lead to the institutionalized success of the World Campus and then will
lead to participants breaking into groups to collaboratively develop a list of best
practices for implementing and continuing innovation.